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Welcome to ShipMoney,

CREW

You keep the world moving, we are here to keep YOU connected

Crew Resources

With ShipMoney, you can access your wages instantly, send money home and stay connected, anytime, anywhere.

Take Control Of Your Money. Explore the resources on this page to learn how to get the most out of ShipMoney.

Save it. Spend it. Send it, anywhere in the world, anytime using our app or desktop platform 24/7, safely and securely.

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benefits for you
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Account Access
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Explore your card features
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Need Help?
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Know your app
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security

Frequently Asked Questions

If you lose your ShipMoney card, contact customer support immediately to block the card and request a replacement. You can also manage your account through the app or website.

If you lose your ShipMoney card, contact customer support immediately to block the card and request a replacement. You can also manage your account through the app or website.

 

More Questions?

We’ve got you covered. Browse By Topics

Money Transfers & Deposits way-to-icon
Using Your ShipMoney Card way-to-icon
Manage your account way-to-icon
Currency & Fees way-to-icon
Security & Compliance way-to-icon
Additional Help way-to-icon

Get a
ShipMoney
Card

IN 3
STEPS

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Get-SM-Card

1

Ask Your Employer

or ask your Captain onboard

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2

Download the app

En-roll in the app and start using it

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3

All Done

Enjoy instant access, secure transfers and easy payments

Keeping Your Money Safe

At ShipMoney, safeguarding your hard-earned money is our number one priority.

Tips to keep your money safe.

01

Always keep your card with you or stored in a secure location to reduce the risk of unauthorised use.

02

Protect your PIN, username, and password at all times. Never share this information—not even with friends or family.

03

If your ShipMoney card is lost or stolen, report it immediately to the Crew Officer or ShipMoney Support.

04

For your safety, do not use another crew member’s laptop under any circumstances.

05

Always log out of the website when you’re finished to help keep your account safe.

Need More Help?

Sometimes, you may need extra help to resolve an issue. We're always here to help. Click on the link below to contact support.